Orders

How do I place an order on your website?

To place an order, simply select the product you wish to purchase, choose the desired quantity, and add it to your cart. Then proceed to checkout, where you can enter your shipping and payment information.

What payment methods do you accept?

We accept all major credit and debit cards, PayPal, and other secure online payment options, including AfterPay.

How long does it take for my order to arrive?

Flowers are same Day delivery if placed before 1 pm and 1 day for Locations in over night delivery areas.

Gift Orders and woerk shirts are usually processed within 1-2 Days and based on where you are located. Please keep in mind we are based in outback QLD this may slow the delivery down by a day or two please allow 5 - 10 business days within the Australia.

If you have placed a pre order keep an eye on your email and socials for delivery up dates . Estimated date of delivery can change due to unforeseen circumstances.

What is your Return Policy?

Our range of products all include 100% satisfaction guarantee.if your no t happy please email us @ hello@klpcreative.com.au this must must be submitted within 30 days after the product is received.

Our Returns address is:

Shop 4a Wills street

Charleville

QLD 4470

You can find full details via our Refund Policy.

Shipping

How much does shipping cost?

Shipping costs may vary depending on the size of the order and the shipping destination. You can see the shipping cost for your order during checkout before completing the purchase.

Can I change the shipping address for my order after it has been placed?

If you need to change the shipping address for your order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that changes can be made after the order has been processed.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at hello@klpcreative.com.au.

Other inquiries? Let's chat.

Please email us at hello@klpcreative.com.au.

Or call us between 9am to 3:30pm - (07) 46541919